Terms of Service

Last Updated: June 10, 2026

Effective Date: June 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the website aceloking.com (the “Site”) and the security engineering, compliance advisory, and deal-readiness services (the “Services”) provided by Aceloking (“Aceloking,” “we,” “our,” or “us”).

By accessing our Site, subscribing to our Services, or otherwise engaging with Aceloking, you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, do not use our Site or Services.

1. Acceptance of Terms

By clicking “Subscribe,” “Purchase,” or any similar affirmative action during checkout, or by using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy and Refund and Cancellation Policy, which are incorporated by reference.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Service Description

Aceloking provides subscription-based security engineering services for B2B SaaS startups closing enterprise deals, with compliance evidence mapped from the same technical work. Services are delivered asynchronously via a dedicated workspace.

2.1 Subscription Tiers

Pricing for all tiers is tailored to the client’s team and firm size and is confirmed with the client before checkout. Each tier includes:

Advisory and On-Call

  • Daily async responses (Mon-Fri) via your preferred workspace
  • Architecture and design reviews
  • Vendor security questionnaire drafting and response support
  • Vendor risk assessment guidance
  • Audit report de-noising and gap translation
  • DPDPA, SOC 2, and ISO 27001 advisory and Q&A
  • Pre-sales security advisory for enterprise conversations
  • 24-hour response SLA, Monday to Friday
  • Advisory only; no active assessments or penetration testing at this tier

Security Queue

  • Everything in Advisory and On-Call
  • Secure code review (AppSec focused)
  • Cloud and infrastructure posture review
  • Network, web application, and API penetration testing
  • SAST/DAST toolchain setup and tuning
  • Authentication and session management review
  • Secrets management and key exposure review
  • IAM and permissions review
  • DevSecOps pipeline design and implementation
  • Findings mapped to SOC 2, ISO 27001, and DPDPA controls
  • Vendor security questionnaire response drafting
  • Starter security policy drafting
  • Remediation Blueprints for every finding
  • 2 structured assessments per month, 72-hour average turnaround

Security & Evidence Program

  • Everything in Security Queue
  • SOC 2 Type I and II readiness
  • ISO 27001 gap assessment and roadmap
  • GDPR compliance assessment
  • DPDPA and DPDP Rules 2025 full compliance assessment
  • Multi-framework control mapping
  • Full security policy library (10 to 15 core policies)
  • Evidence collection guidance and documentation templates
  • Audit report de-noising and gap translation
  • Pre-audit preparation and auditor liaison support
  • Board-ready compliance documentation
  • 3 structured assessments per month

2.2 Add-Ons

Add-on pricing is one-time and, like subscription tiers, is tailored to the client’s team and firm size and confirmed before checkout.

Enterprise Deal Shield (one-time)

A 7-day focused sprint to de-noise audit reports and write vendor security questionnaire responses for a specific enterprise deal.

Security Training Sprint (one-time per session)

A half-day (4-hour) workshop tailored to your team’s stack. Not a fixed all-inclusive curriculum: you choose any 2 of 6 modules (AppSec Deep Dive, Cloud Security Walkthrough, Threat Modeling Workshop, Secure Code Review Patterns, Pentest Fundamentals, DPDPA & Compliance for Engineers). Live Q&A and a session recording are included regardless of which modules you pick.

2.3 Delivery Model

Services are delivered asynchronously via a dedicated workspace provided after subscription.

  • Remediation Blueprints: Structured markdown reports containing finding description, business impact, severity classification, fix logic, validation steps, and references.
  • SLA: 72-hour average turnaround on standard Remediation Blueprints from receipt of a complete request.
  • One Active Request: One assessment is processed at a time. Subsequent requests are queued in order received.
  • Communication: All service communication occurs through the dedicated workspace.

3. Scope of Services and Explicit Exclusions

3.1 What Aceloking Does

Aceloking analyzes, prescribes, and advises. We review code, cloud configuration, and infrastructure directly; perform network, web application, and API penetration testing; and identify security and compliance gaps, assess their business and regulatory impact, and provide detailed remediation and readiness guidance including fix logic, policy templates, and validation steps.

3.2 What Aceloking Does Not Do

The following are outside the scope of all subscription tiers and add-ons:

  • Writing, committing, or deploying code to client repositories
  • Mobile application penetration testing (iOS or Android)
  • Physical security assessments or on-site testing
  • 24/7 security monitoring or managed detection and response
  • Incident response or active breach response
  • Red team exercises, adversary simulation, or social engineering
  • Hardware, firmware, embedded systems, or IoT security assessments
  • Legal advice, regulatory opinions, or legal representation
  • Issuing compliance certifications - all certifications (SOC 2, ISO 27001, and others) are issued exclusively by independent, accredited audit firms, not Aceloking

4. Account Registration and Security

4.1 Registration

To subscribe, you must provide accurate, current, and complete information during registration. You are responsible for maintaining and updating your account information.

4.2 Account Security

You are responsible for safeguarding your account credentials and for all activities conducted under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

4.3 Workspace Access

Your dedicated workspace is for your authorized personnel only. You are responsible for managing access and for all submissions made through your workspace.

5. Payment Terms

5.1 Subscription Fees

Aceloking does not publish fixed prices. Fees for each subscription tier and add-on are determined individually based on the client’s team and firm size, and are confirmed in writing before any payment is processed.

All fees are quoted in United States Dollars (USD). Indian Rupee (INR) billing is supported where available.

5.2 Payment Processing

Payments are processed by Dodo Payments, our third-party payment processor. By subscribing, you agree to Dodo Payments’ terms of service and privacy policy. Aceloking does not store your full payment instrument details.

5.3 Auto-Renewal

Subscriptions renew automatically each month on your billing date. By subscribing, you authorize Dodo Payments to charge your payment method on each renewal date until you cancel.

5.4 Pause Policy

You may pause your subscription once per calendar quarter for up to four consecutive weeks. During a pause, billing is suspended and unused days carry forward. To pause, email [email protected] at least three business days before the intended pause date.

5.5 Cancellation

You may cancel at any time by emailing [email protected] or through your workspace. Cancellation takes effect at the end of your current billing period. Services remain fully active through that period. See our Refund and Cancellation Policy for full details.

5.6 Price Changes

We will provide at least 30 days’ notice before any change to your agreed fee takes effect. Continued use after the effective date constitutes acceptance of the new pricing.

6. Client Obligations and Prohibited Conduct

6.1 Client Obligations

To enable effective service delivery, you agree to:

  • Provide accurate and complete information in the intake form and all security requests
  • Grant necessary access to repositories, configurations, and tools required for assessment, with appropriate access controls
  • Respond to clarifying questions within 24 business hours (Monday to Friday)
  • Implement Blueprint and assessment recommendations - Aceloking does not implement, deploy, or commit changes to your systems

6.2 Prohibited Conduct

You agree not to:

  • Use the Services to violate any applicable law, regulation, or third-party right
  • Reverse engineer, decompile, or extract the underlying methodology of Remediation Blueprints
  • Resell, redistribute, or sublicense the Services or any deliverables without prior written consent
  • Use the Services to build a competing security or compliance service
  • Misrepresent the scope or findings of Aceloking’s assessments to third parties

Violation of this section may result in immediate suspension or termination of your account.

7. Intellectual Property

7.1 Aceloking’s Work Product

All Remediation Blueprints, gap assessments, policy drafts, architecture reviews, compliance roadmaps, and other deliverables produced by Aceloking (the “Work Product”) are and remain the intellectual property of Aceloking. Upon full payment of applicable fees, we grant you a perpetual, non-exclusive, non-transferable, worldwide license to use the Work Product for your internal business security and compliance purposes.

You may share Work Product with your auditors, compliance assessors, legal counsel, and investors. You may not resell, publicly distribute, or use Work Product to train competing services.

7.2 Client’s Intellectual Property

You retain all rights, title, and interest in your pre-existing code, architecture, data, and other materials submitted to us. Aceloking claims no ownership over your code, infrastructure, or proprietary information.

7.3 Feedback

Any feedback or suggestions you provide about our Services may be used by Aceloking without restriction or compensation.

8. Confidentiality

8.1 Definition

“Confidential Information” means all non-public information disclosed by one party to the other, including security vulnerabilities, compliance gaps, architecture details, source code, business plans, and assessment findings.

8.2 Obligations

Each party agrees to protect Confidential Information with at least reasonable care, use it solely for the purpose of these Terms, and not disclose it to third parties except as required by law.

8.3 Exceptions

Confidential Information excludes information that: (a) is or becomes publicly available through no fault of the recipient; (b) was rightfully in the recipient’s possession before disclosure; (c) is independently developed without use of the disclosing party’s Confidential Information; or (d) must be disclosed by law, court order, or regulation.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Aceloking expressly disclaims:

  • Any warranty that vulnerabilities or compliance gaps identified constitute an exhaustive list of all issues present
  • Any warranty that compliance with recommendations will result in certification or prevent a security breach
  • Any warranty that a specific regulatory outcome, certification, or audit pass will be achieved
  • All implied warranties of merchantability, fitness for a particular purpose, and non-infringement

Aceloking provides professional security and compliance analysis and advisory services. Security and compliance are ongoing processes. No assessment guarantees that a system is free from vulnerabilities or that a breach will not occur.

Aceloking does not provide legal advice. Any regulatory or compliance guidance is informational and technical. It should be reviewed by your qualified legal counsel before being relied upon for legal or regulatory purposes.

10. Limitation of Liability

10.1 Liability Cap

To the maximum extent permitted by law, Aceloking’s total aggregate liability for all claims arising out of or relating to these Terms or the Services shall not exceed the total fees paid by you to Aceloking in the three months immediately preceding the event giving rise to the claim.

10.2 Consequential Damages Exclusion

In no event shall Aceloking be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, whether in contract, tort, or otherwise.

10.3 Implementation Decisions

Aceloking analyzes, prescribes, and advises. You are solely responsible for your implementation decisions, including whether and how to implement recommendations, the testing and validation of any changes, and the operational outcomes of those changes.

11. Indemnification

You agree to indemnify, defend, and hold harmless Aceloking and its founder from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to: your use of the Services in violation of these Terms; your implementation of our recommendations; your infringement of any third-party right; or your violation of applicable law.

12. Termination and Suspension

12.1 Termination by You

You may terminate your subscription at any time as described in Section 5.5 and our Refund and Cancellation Policy.

12.2 Termination or Suspension by Us

We may suspend or terminate your access to the Services if: you breach a material term and fail to cure within 10 days of notice; you use the Services for any unlawful purpose; your payment method fails and is not resolved within 7 days; or we discontinue the Services (with 30 days’ notice where reasonably possible).

12.3 Effect of Termination

Upon termination, your access to Services and workspace ends. You retain your license to Work Product delivered before termination. Outstanding fees for services rendered before termination remain payable. Sections 7, 8, 9, 10, 11, 13, and 14 survive termination.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

13.2 Amicable Resolution

Before initiating formal proceedings, both parties agree to attempt good-faith negotiation for 30 days from written notice of a dispute.

13.3 Arbitration

If negotiation fails, disputes shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996.

  • Seat of Arbitration: India
  • Language: English
  • Tribunal: Sole arbitrator mutually appointed; failing agreement, appointed per the Arbitration and Conciliation Act, 1996
  • Mode: Virtual or in person at the arbitrator’s discretion

13.4 Jurisdiction

Subject to the arbitration clause, the courts in India shall have exclusive jurisdiction.

14. Intermediary Status (IT Act, 2000)

To the extent our Services involve hosting, transmitting, or processing content submitted by you, Aceloking acts as an intermediary within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, in compliance with Section 79 of the IT Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

15. Modifications to These Terms

We will notify active subscribers of material changes via email at least 14 days before changes take effect. Updated Terms will be posted on this page with a revised Effective Date. Continued use after the effective date constitutes acceptance.

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and Refund and Cancellation Policy, constitute the entire agreement between you and Aceloking concerning the Services.

Severability: If any provision is held unenforceable, the remaining provisions remain in full force.

Waiver: Failure to enforce any right or provision does not constitute a waiver.

Assignment: You may not assign these Terms without our prior written consent. We may assign without restriction.

Relationship: Aceloking is an independent contractor. Nothing in these Terms creates a partnership, employment, or agency relationship.

Force Majeure: Neither party shall be liable for failure or delay caused by events beyond reasonable control.

17. Contact Information

Last updated: June 10, 2026